Refund policy

Return & Refund policy 

we are committed to ensuring your satisfaction with every purchase .

please read our return and refund policy carefully :

Money-Back Guarantee 

If the product you receive is not identical to the one displayed on our website , you are eligible for a full refund .

Return Conditions 

  • Returns are accepted within 14 days from the date of delivery 
  • After 14 days , the product is no longer eligible for return and refund .
  • Returned products must be in their original condition , unused , and in their original packaging .
  • Returns will not be accepted for items that show scratches , damage , or signs of use.     

Refund Process 

  • for credit / debit card payments, refunds will be processed within 5 business days to the original payment methods 
  • for cash on delivery ( COD ) orders , refunds will be issued once the returned product reaches our warehouse and passes inspection .
  • if a refund request in submitted after the delivery agent has left , standard shipping fees will be deducted from the refunded amount .

How to Request a Return 

To initiate a return or refund , please contact our support team at (aneeqegy@gmail.com or whats app us in 01140772743 ) provide your order number and reason for return .