Refund policy
Return & Refund policy
we are committed to ensuring your satisfaction with every purchase .
please read our return and refund policy carefully :
Money-Back Guarantee
If the product you receive is not identical to the one displayed on our website , you are eligible for a full refund .
Return Conditions
- Returns are accepted within 14 days from the date of delivery
- After 14 days , the product is no longer eligible for return and refund .
- Returned products must be in their original condition , unused , and in their original packaging .
- Returns will not be accepted for items that show scratches , damage , or signs of use.
Refund Process
- for credit / debit card payments, refunds will be processed within 5 business days to the original payment methods
- for cash on delivery ( COD ) orders , refunds will be issued once the returned product reaches our warehouse and passes inspection .
- if a refund request in submitted after the delivery agent has left , standard shipping fees will be deducted from the refunded amount .
How to Request a Return
To initiate a return or refund , please contact our support team at (aneeqegy@gmail.com or whats app us in 01140772743 ) provide your order number and reason for return .